Return Policy

This policy does not highlight the benefits of the added "Protection+" 90-day satisfaction guarantee. If you would like added protection on top of our standard return policy below, please add "Protection+" to your order in your cart. More details can be found on this policy in our FAQ.

Standard Return Policy

We offer free returns and we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, all items you wish to return must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@carenatal.com. If your return is accepted, we’ll send you a prepaid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please ensure that all returned items are shipped in a sturdy, rigid box to prevent any damage during transit.



You can always contact us for any return questions at hello@carenatal.com.

 

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / Non-Returnable Items
Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was not approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days (refunds are rarely declined, unless they violate our return policy). Please remember it can take some time for your bank or credit card company to process and post the refund too. 

For refunds on subscriptions and one time orders that had bulk pricing (ie 2 month supply or 3 month supply), the fair value of any items unreturned or unreturnable (defined as product original price, before any discounts) will be deducted from your total refund.


If more than 15 business days have passed since we’ve approved your return, please contact us at hello@carenatal.com.

Compare your current Prenatal vs CareNatal1

Moms love that CareNatal is
developed differently

(DV = Recommended Daily Value
for Pregnant & Lactating Women)

Meets FDA DV
Below FDA DV
Missing Nutrient
Compare Options Ritual
Prenatal
Serving Size 1 Stick Pack
Per Day
& 2 Mini-Pills
 1 pill per day
Disclaimers
  • 1 This tool is not a complete representation of each prenatal's full nutrient profile (for example, less common nutrients such as Potassium, Chromium, Manganese and Molybdenum are excluded). Rather, this tool is intended to be used to compare products across only the listed nutrients. CareNatal does not guarantee the accuracy of this table, as formulations change frequently.
  • 2 Shading rules are adapted in this row. Omega-3's do not have an FDA defined DV. We have substituted a target of 200mg as the daily target which defines the color shading for this row.
  • 3 Shading rules are adapted in this row. For Choline, prenatals rarely meet a full 550mg DV alone. We labeled all prenatals as green if they had enough Choline (231mg or more of choline) to supplement an average diet (319mg of choline) and hit the 550mg DV.
  • 4 Shading rules are adapted in this row. Magnesium is an electrolyte with a high DV & is rarely found in prenatals at high quantities. We shaded the cell as white if the prenatal included any magnesium or red if it is excluded entirely.
  • 5 Shading rules are adapted in this row. Calcium has been shown to inhibit iron absorption. Since iron is rare in diet & pregnancy deficiencies are common, many prenatals, including CareNatal, exclude calcium. The cell is shaded white if the prenatal included any calcium or red if it is excluded entirely.
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